Privacy Policy

Explaining the data we collect, how we use it, and your rights under UK Data Protection Laws.

Why Choose Acklams

Modern Fleet

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Experienced Drivers

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Reliable Service

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UK & European Travel

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Privacy Policy

This website respects your privacy and is committed to protecting your personal data. This policy explains what data we collect, how we use it, and your rights under UK data protection laws.

1. Information We Collect

We may collect and process the following types of personal data:

  • Contact details (e.g. name, email) if you contact us or submit a form

  • Technical data such as IP address, browser type, and device information

  • Usage data through website analytics

  • Cookie preferences and consent status

2. How We Use Your Data

Your data may be used to:

  • Respond to your enquiries or support requests

  • Improve the performance and functionality of this website

  • Analyse visitor behaviour through anon mised statistics

  • Comply with legal obligations

3. Cookies

This website uses cookies. Non-essential cookies (such as analytics) are only used with your consent. You can manage or withdraw your consent at any time using the cookie banner

For full details, please review our Cookie Policy.

4. Legal Basis

We process personal data under one or more of the following lawful bases:

  • Your consent

  • Performance of a contract

  • Compliance with legal obligations

  • Our legitimate interests, such as improving the site

5. Data Sharing

We do not sell personal data. Data may be shared with trusted third-party providers (such as web hosts, analytics tools, or form processors) solely for the purposes outlined above.

6. Data Retention

We only retain personal data for as long as necessary for the purposes for which it was collected, or as required by law.

7. Your Rights

You have rights under UK data protection law, including the right to:

  • Access the data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent where applicable

  • Complain to the Information Commissioner’s Office (ICO) at ico.org.uk

8. Contact

If you have any privacy-related questions or requests, please email the address provided on our website.

9. Changes to This Policy

This policy may be updated periodically. Continued use of this website confirms your acceptance of any changes.

Why Choose Acklams Coaches?

For decades, Acklams Coaches have been trusted to provide safe, reliable and comfortable group travel across Hull, East Yorkshire and beyond. Our modern fleet, professional drivers and experienced team ensure every journey runs smoothly from start to finish.

Whether you're organising school transport, corporate travel, sports team journeys or private group hire, you can rely on Acklams to deliver a dependable and professional service every time.

Whatever the journey, our fleet and experienced team are ready to deliver comfortable, reliable travel for your group.